{"id":530,"date":"2017-03-28T11:22:26","date_gmt":"2017-03-28T15:22:26","guid":{"rendered":"http:\/\/www.silvercentury.org\/?p=530"},"modified":"2018-07-10T15:03:37","modified_gmt":"2018-07-10T19:03:37","slug":"safeguarding-older-adults-from-financial-abuse","status":"publish","type":"post","link":"http:\/\/78.142.243.82\/~silvercentury\/2017\/03\/safeguarding-older-adults-from-financial-abuse\/","title":{"rendered":"Their Lifelong Savings Could Be at Risk"},"content":{"rendered":"<p><em>Journalist Pamela Yip explores an all-too-common problem: the financial abuse of older people. She wrote this article while supported by a Journalists in Aging Fellowship sponsored by the Silver Century Foundation, as part of a fellowship program created by New America Media and the Gerontological Society of America.<\/em>&nbsp;<em>The <\/em><em>article first appeared in the<\/em> Dallas Morning News<em> (TX) on June 18, 2015, and is also posted at the <\/em>New American Media<em> website.<\/em>&nbsp;<em>It\u2019s reprinted here with permission.<\/em><\/p>\n<p>Barbara Macari\u2019s husband, Frank, always handled the investments in the family. Then&nbsp;one day, Frank, a real estate broker, gave his wife the shock of her life.<\/p>\n<p>\u201cI was coming down the stairs, and he came to me and said, \u2018I don\u2019t understand money anymore,\u2019\u201d Barbara said. \u201cI was just shocked because this was something that he had always handled, and handled it beautifully. He made a lot of money on investments. He was smart, he was astute, he was careful, and all of a sudden, he didn\u2019t understand anything.\u201d<\/p>\n<p>A couple of months later, Frank, 74, was diagnosed with Alzheimer\u2019s disease.<\/p>\n<div class=\"custom_attn_box\" style=\"border: 1px solid #ccc; background-color: #eee; text-align: left;\">\n<p><strong>How to Protect Someone against Financial Abuse<\/strong><\/p>\n<p>So how can you protect your elderly loved ones from financial abuse?<\/p>\n<p>For starters, be active in their lives and aware of who\u2019s in their circle. Be especially vigilant of sudden \u201cfriends.\u201d<\/p>\n<p>\u201cRun background checks on caregivers or financial advisers,\u201d said Julie M. Krawczyk, director of the Elder Financial Safety Center at the Senior Source in Dallas, TX. \u201cAccompany an older adult to important appointments, including a financial adviser, bank or lawyer.\u201d<\/p>\n<p>But it\u2019s not just outsiders you need to be wary of.<\/p>\n<p>\u201cMost exploitation of a senior is done by a family member,\u201d said Lynne Egan, chairwoman of the Committee on Senior Issues &amp; Diminished Capacity at the North American Securities Administrators Association.<\/p>\n<p>You should also watch for warning signs of cognitive decline that could affect your loved one\u2019s ability to handle money.<\/p>\n<\/div>\n<p>\u201cHe can no longer write checks,\u201d said Barbara, 72. \u201cHe doesn\u2019t even carry money with him because he doesn\u2019t understand it.\u201d<\/p>\n<p>The Macaris, who live in Dallas, TX, are far from alone.<\/p>\n<p>An estimated 5.1 million people age 65 and older have Alzheimer\u2019s disease or other dementias that eat away their ability to manage their financial affairs. With 10,000 people turning 65 every day for the next decade and a half, the number of seniors dealing with cognitive decline is expected to keep rising.<\/p>\n<p>That means that seniors, with a median household net worth of $170,500, will be more vulnerable to financial exploitation, whether it\u2019s a scam by crooks who prey on the elderly or theft by someone they trust.<\/p>\n<p>\u201cIt\u2019s a huge problem,\u201d said Daniel Marson, professor of neurology at the University of Alabama at Birmingham. \u201cIt\u2019s like a 2,000-pound elephant. Where do you start? Poor financial decision making and financial exploitation, financial elder abuse are rampant.\u201d<\/p>\n<p>It\u2019s easy to see why today\u2019s seniors are an easy mark for crooks.<\/p>\n<p>\u201cThe seniors hold the majority of the wealth in this country,\u201d said Lynne Egan, chairwoman of the Committee on Senior Issues &amp; Diminished Capacity at the North American Securities Administrators Association. \u201cThey\u2019ve saved up for retirement, they\u2019ve got the 401(k) that they\u2019ve rolled over into the qualified plan, they\u2019ve sold a home to downsize, they\u2019ve sold a business, they\u2019ve inherited and they\u2019re ripe for the plucking by the con artists.\u201d<\/p>\n<p>As we grow older, it\u2019s normal to experience some degree of cognitive impairment, Marson said.<\/p>\n<p>\u201cAll older adults experience normal cognitive aging as they grow older,\u201d he said. \u201cWhether this normal cognitive decline causes actual problems in their everyday life and functioning will vary across individuals and their living situations.\u201d<\/p>\n<p>But there\u2019s no doubt that many older adults will experience severe cognitive problems.<\/p>\n<blockquote><p>America\u2019s elders lose more than $36 billion a year to financial abuse, and that\u2019s probably a low estimate.<\/p><\/blockquote>\n<p>\u201cThirty-five percent of everybody over the age of 71 will have some form of dementia,\u201d said gerontologist Robert Rousch, director of the Texas Consortium Geriatric Education Center at Baylor College of Medicine in Houston.<\/p>\n<p>In the financial realm, cognitive decline means a loss of \u201chigher-order functional abilities\u201d affecting a broad range of skills from counting coins to managing a checkbook, experts say.<\/p>\n<p>Loss of those skills can have severe consequences for seniors, who lose $36.48 billion a year to financial abuse, according to a study by True Link Financial. Even that may be conservative.<\/p>\n<p>\u201cSince so much abuse is never uncovered, this is undoubtedly still a low estimate of the true cost,\u201d said Kathleen Quinn, executive director of the National Adult Protective Services Association.<\/p>\n<p>True Link, which provides financial tools to help protect older adults from being victimized, said seniors annually lose:<\/p>\n<ul>\n<li>$16.99 billion to financial exploitation, defined as when misleading or confusing language is used\u2014often combined with pressure tactics that take advantage of cognitive decline and memory loss\u2014to obtain a senior\u2019s consent to take money<\/li>\n<li>$12.76 billion to explicitly illegal activity, such as scams or identity theft<\/li>\n<li>$6.6 billion \u201cto deceit or theft enabled by a trusting relationship, typically a family member but sometimes a paid helper, friend, lawyer, accountant or financial manager\u201d<\/li>\n<\/ul>\n<p>Mark and Kent Olds of Dallas said their 79-year-old mother, Gail, has dementia and was exploited by a caregiver who took about $7,500 from her.<\/p>\n<p>\u201cThis lady took Mom to the credit union on two different occasions,\u201d Mark said. \u201cMom gave this lady $6,000, $7,000 one time, a grand another. We noticed a few other things missing before we could put the stops on it.\u201d<\/p>\n<p><strong>Too Trusting<\/strong><\/p>\n<p>The financial losses of seniors aren\u2019t limited to what others do to them. They often hurt themselves by being too trusting and generous with their finances.<\/p>\n<p>\u201cWhen my mother was about 65 years old, she began giving money to anyone who asked, including those who just knocked on the door,\u201d said Tom Murphy, a Dallas certified financial planner. \u201cShe had always been a generous woman, but my father eventually realized something was wrong.\u201d<\/p>\n<p>His father, also named Tom, eventually took the family and business checkbooks away from his wife, who was later diagnosed with Alzheimer\u2019s disease.<\/p>\n<p>\u201cIn my mind, there was no problem in her handling money until we recognized that she was having a severe deterioration into dementia, Alzheimer\u2019s variety,\u201d said the 88-year-old father, who lives in Hillsboro, TX.<\/p>\n<p>Cognitive decline also can cost seniors the ability to handle simple financial tasks.<\/p>\n<p>In the Olds family, Gail once had her power cut off because her bill was overdue. Kent was able to pay the bill and have the power restored.<\/p>\n<p>\u201cMom had fires everywhere, not paying bills,\u201d Kent said. \u201cShe said, \u2018I can handle it, there\u2019s no problem, there\u2019s nothing wrong.\u2019 We let that go for a while, but this is getting ridiculous.\u201d<\/p>\n<blockquote><p>\u201cOur ability to make financial decisions starts to decline at about the time it becomes more important that we protect our nest egg because we don\u2019t have time \u2026 to earn back losses \u2026.\u201d<br \/>\n&#8211;Lynne Egan<\/p><\/blockquote>\n<p>For her part, Gail said she still controls her own finances. \u201cI\u2019m managing my money,\u201d she said. \u201cI pay my own bills.\u201d<\/p>\n<p>But her sons, who are seeking guardianship over their mother, said they have arranged for her bills to be paid through automatic deduction from her bank account.<\/p>\n<p>\u201cShe\u2019ll get the bills that come in and she\u2019ll write a note to herself, \u2018I need to call them, I need to call them,\u2019\u201d Kent said. \u201cThen when she calls, she doesn\u2019t know what she\u2019s talking about\u201d because she believes she already paid the bills.<\/p>\n<p>Cliff Brunette\u2019s experience with his mother was similar.<\/p>\n<p>\u201cShe went through the normal aging cycle where she was starting to get confused with the mail coming and what needed to be paid and what was an advertisement or what was a prenotice to a bill, especially when it came to medical,\u201d said Brunette, a volunteer at the Senior Source\u2019s guardianship and money management program.<\/p>\n<p>\u201cShe would get multiple statements from insurance companies and doctor\u2019s offices and Medicare,\u201d Brunette said. \u201cShe would start to panic a little bit, and she would start to write checks out. I\u2019d go over and I\u2019d say, \u2018Wait, you don\u2019t owe this yet.\u2019\u201d<\/p>\n<p>His mother, who died about 10 years ago, eventually needed his help.<\/p>\n<p>\u201cIt got to the point where I told her, \u2018Just put a shoebox next to your kitchen table. When this stuff comes in, just throw it in there. When I come over to visit, we\u2019ll go through it together,\u2019\u201d Brunette said.<\/p>\n<p><strong>Worst Possible Time<\/strong><\/p>\n<p>The deterioration in financial skills couldn\u2019t come at a worse time for seniors, said Egan of the North American Securities Administrators Association.<\/p>\n<p>\u201cOur ability to make financial decisions starts to decline at about the time it becomes more important that we protect our nest egg because we don\u2019t have time on our hands to earn back losses that may have occurred,\u201d she said.<\/p>\n<p>Because of the potential for financial exploitation of seniors, outside institutions including banks, health care providers, lawyers and financial advisers have developed policies and training to detect telltale signs.<\/p>\n<p>Egan said bank employees can be the first line of defense against financial exploitation because they often get to know their elderly customers.<\/p>\n<p>\u201cThey are the first hands on deck to see that something\u2019s not right,\u201d she said.<\/p>\n<p>Glenda Coffman, a relationship banker at Chase\u2019s Park Cities branch, proved Egan\u2019s point when she saved an elderly customer from sending $30,000 to a would-be scammer.<\/p>\n<p>The customer had approached the teller he usually deals with and asked to withdraw cash. Since the amount was larger than he normally took out, the teller referred him to Coffman.<\/p>\n<p>\u201cHe said he needed to get some money to help out his grandson,\u201d she said. \u201cHe wouldn\u2019t give me too much information about the transaction, just that he wanted to help his grandson. I got him his money and he went on his way.\u201d<\/p>\n<p>He returned the next day and asked to withdraw more money, and the next\u2014but this time he wanted to withdraw $30,000. That\u2019s when the red flags really started waving.<\/p>\n<p>Coffman questioned him again, and this time the customer was more forthcoming. He told her that his grandson had gotten into some trouble and that he needed to pay legal fees.<\/p>\n<p>Coffman encouraged him to talk to his daughter\u2014his grandson\u2019s mother\u2014but the man eventually withdrew $30,000 and left.<\/p>\n<blockquote><p>There was a happy ending because the bank trains its employees to spot financial abuse.<\/p><\/blockquote>\n<p>\u201cI knew at that point\u2014I absolutely knew\u2014that something was definitely wrong,\u201d Coffman said.<\/p>\n<p>The next day, the customer\u2019s daughter came to the bank and redeposited the $30,000. The grandson wasn\u2019t in legal trouble after all.<\/p>\n<p>\u201cShe was thankful that I had spoken with her father, and apparently he thought about what I said and called her,\u201d Coffman said.<\/p>\n<p>Coffman chalked up the happy ending to the training that Chase gives its employees on how to spot financial abuse of the elderly.<\/p>\n<p>\u201cOne of the things we try to do is to get to know our customers and their families, if at all possible, just so when stuff like this occurs, it pops out at you.\u201d<\/p>\n<p>The Investor Protection Trust, a nonprofit investor-education organization, works to educate doctors, nurses and other frontline medical professionals to recognize when their older clients may be vulnerable to\u2014or victims of&#8211;financial abuse.<\/p>\n<p>The organization supplies a pocket guide that suggests questions medical professionals should ask their elderly patients to determine financial capacity: Who manages your money daily? Do you run out of money at the end of the month? Do you regret or worry about financial decisions you\u2019ve recently made?<\/p>\n<p>The trust operates a similar program for lawyers.<\/p>\n<p>Egan\u2019s group, the North American Securities Administrators Association, has made expanding and strengthening protection for senior investors a top item on its congressional agenda. She said it\u2019s sorely needed.<\/p>\n<p>\u201cWe\u2019ve got a population that\u2019s aging over time, so we\u2019re seeing a trajectory to a higher number as we move forward, as the baby boomers start to retire,\u201d Egan said. \u201cIt takes a while to get good policies and procedures and laws in place. We need to act now before it\u2019s too late.<\/p>\n<p>\u201cIt takes a village of people to protect a senior.\u201d<\/p>\n<hr>\n<p style=\"text-align: center;\"><strong>Where to Get Help<\/strong><\/p>\n<p><strong>Elder Financial Safety Center:<\/strong> The center helps older adults avoid the dangers of financial uncertainty and exploitation. Call 214-525-6130 or 214-823-5700, or email efsc@theseniorsource.org.<\/p>\n<p><strong>The Financial Industry Regulatory Authority:<\/strong> The regulatory body of the securities industry has a toll-free help line for senior investors. Call 844-574-3577.<\/p>\n<p><strong>The North American Securities Administrators Association<\/strong>: The association\u2019s Senior Investor Resource Center provides tools to help senior investors protect themselves from investment fraud. <a href=\"http:\/\/www.nasaa.org\/1723\/senior-investor-resource-center\" target=\"_blank\" rel=\"noopener\">www.nasaa.org\/1723\/senior-investor-resource-center<\/a>.<\/p>\n<p><strong>The Consumer Financial Protection Bureau:<\/strong> The CFPB offers a wealth of information and resources for seniors. <a href=\"http:\/\/www.consumerfinance.gov\/older-americans\" target=\"_blank\" rel=\"noopener\">www.consumerfinance.gov\/older-americans<\/a>.<\/p>\n<hr>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"113\" height=\"150\" class=\"alignleft size-thumbnail wp-image-3245\" alt=\"\" src=\"http:\/\/www.silvercentury.org\/wp-content\/uploads\/2017\/03\/Yip-113x150.jpg\" data-id=\"3245\" srcset=\"http:\/\/78.142.243.82\/~silvercentury\/wp-content\/uploads\/2017\/03\/Yip-113x150.jpg 113w, http:\/\/78.142.243.82\/~silvercentury\/wp-content\/uploads\/2017\/03\/Yip-100x132.jpg 100w, http:\/\/78.142.243.82\/~silvercentury\/wp-content\/uploads\/2017\/03\/Yip-150x198.jpg 150w, http:\/\/78.142.243.82\/~silvercentury\/wp-content\/uploads\/2017\/03\/Yip-108x143.jpg 108w, http:\/\/78.142.243.82\/~silvercentury\/wp-content\/uploads\/2017\/03\/Yip.jpg 195w\" sizes=\"auto, (max-width: 113px) 100vw, 113px\" \/>The late Pamela Yip was a reporter and business columnist. From 1999 to 2015, she covered aging issues as well as personal finance for the <em>Dallas Morning News<\/em>, drawing on her training in economics, financial planning and retirement concerns. She won fellowships and contributed to a 2010 award-winning series on the high cost of health care. Mike Wilson, editor of the <em>News<\/em>, said Yip \u201cwrote about personal finance with the authority of an expert and the reassuring voice of a good friend.\u201d She died in October, 2015, at 59.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Barbara Macari\u2019s husband, Frank, always handled the investments in the family. Then one day, Frank, a real estate broker, gave his wife the shock of her life.<\/p>\n<div class=\"read-more\"><a href=\"http:\/\/78.142.243.82\/~silvercentury\/2017\/03\/safeguarding-older-adults-from-financial-abuse\/\">Read more <span class=\"screen-reader-text\">Their Lifelong Savings Could Be at Risk<\/span><span class=\"meta-nav\"> &#8250;<\/span><\/a><\/div>\n<p><!-- end of .read-more --><\/p>\n","protected":false},"author":29,"featured_media":531,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":null,"_FSMCFIC_featured_image_hide":null,"footnotes":""},"categories":[5,8],"tags":[],"class_list":["post-530","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-getting-older","category-security"],"cc_featured_image_caption":{"caption_text":"","source_text":"","source_url":""},"wps_subtitle":"How elder abuse and dementia are wiping out nest eggs","_links":{"self":[{"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/posts\/530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/comments?post=530"}],"version-history":[{"count":20,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/posts\/530\/revisions"}],"predecessor-version":[{"id":4886,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/posts\/530\/revisions\/4886"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/media\/531"}],"wp:attachment":[{"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/media?parent=530"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/categories?post=530"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/tags?post=530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}