{"id":7085,"date":"2022-10-04T07:59:43","date_gmt":"2022-10-04T11:59:43","guid":{"rendered":"https:\/\/www.silvercentury.org\/?p=7085"},"modified":"2022-10-04T07:59:43","modified_gmt":"2022-10-04T11:59:43","slug":"the-struggle-to-find-home-health-care","status":"publish","type":"post","link":"http:\/\/78.142.243.82\/~silvercentury\/2022\/10\/the-struggle-to-find-home-health-care\/","title":{"rendered":"The Struggle to Find Home Health Care"},"content":{"rendered":"<p><i><span style=\"font-weight: 400;\">Home health care workers are so hard to find right now that some families have to handle all the care of older relatives alone, and some older people, without family available, are entirely without care. Journalist Judith Graham describes the situation and its repercussions in this article written for <\/span><\/i><i><span style=\"font-weight: 400;\"><a href=\"https:\/\/khn.org\/\">Kaiser Health News<\/a>.<\/span><\/i><i><span style=\"font-weight: 400;\"> KHN posted her story on February 3, 2022; it also ran on <\/span><\/i><i><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.cnn.com\/\">CNN<\/a>.<\/span><\/i><i><span style=\"font-weight: 400;\"> Funding from the Silver Century Foundation helps KHN develop articles (like this one) on longevity and related health and social issues.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Frail older adults are finding it harder than ever to get paid help amid acute staff shortages at home health agencies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Several trends are fueling the shortages: hospitals and other employers are hiring away home health workers with better pay and benefits. Many aides have fallen ill or been exposed to COVID-19 during the recent surge of omicron cases and must quarantine for a time. And staffers are burned out after working during the pandemic in difficult, anxiety-provoking circumstances.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The implications for older adults are dire. Some seniors who are ready for discharge are waiting in hospitals or rehabilitation centers for several days before home care services can be arranged. Some are returning home with less help than would be optimal. Some are experiencing cutbacks in services. And some simply can\u2019t find care.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Janine Hunt-Jackson, 68, of Lockport, NY, falls into this last category. She has post-polio syndrome, which causes severe fatigue, muscle weakness and, often, cognitive difficulties. Through New York\u2019s Medicaid program, she\u2019s authorized to receive 35 hours of care each week. But when an aide left in June, Hunt-Jackson contacted agencies, asked friends for referrals, and posted job notices on social media, with little response.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cA couple of people showed up and then disappeared. One man was more than willing to work, but he didn\u2019t have transportation. I couldn\u2019t find anybody reliable,\u201d she said. Desperate, Hunt-Jackson arranged for her 24-year-old grandson, who has autism and oppositional defiant disorder, to move into her double-wide trailer and serve as her caregiver.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cIt\u2019s scary: I\u2019m not ready to be in a nursing home, but without home care there\u2019s no other options,\u201d she said.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because comprehensive data isn\u2019t available, the scope and impact of current shortages can\u2019t be documented with precision. But anecdotal reports suggest the situation is severe.<\/span><\/p>\n<blockquote><p><b>Most home care agencies have had to refuse new clients at times during the past year.<\/b><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">\u201cEveryone is experiencing shortages, particularly around nursing and home health aides, and reporting that they\u2019re unable to admit patients,\u201d said William Dombi, president of the National Association for Home Care &amp; Hospice. Some agencies are rejecting as many as 40 percent of new referrals, according to reports he\u2019s received.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe\u2019re seeing increasing demand on adult protective services as a result of people with dementia not being able to get services,\u201d said <\/span><a href=\"https:\/\/androscoggin.org\/about\/our-people\/\"><span style=\"font-weight: 400;\">Ken Albert<\/span><\/a><span style=\"font-weight: 400;\">, RN,&nbsp;president of Androscoggin Home Healthcare and Hospice in Maine and chair of the national home care association\u2019s board. \u201cThe stress on families trying to navigate care for their loved ones is just incredible.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In mid-January, the Pennsylvania Homecare Association surveyed its members: Medicare-certified home health agencies, which provide assistance from aides and skilled nursing and therapy services, and state-licensed home care agencies, which provide nonmedical services such as bathing, toileting, cooking and housekeeping, often to people with disabilities covered by Medicaid. Ninety-three percent of Medicare-certified home health and hospice agencies and 98 percent of licensed agencies said they had refused referrals during the past year, according to Teri Henning, the association\u2019s chief executive officer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cOur members say they\u2019ve never seen anything like this in terms of the number of openings and the difficulty hiring, recruiting and retaining staff,\u201d she told me.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lori Pavic is a regional manager in Pennsylvania for CareGivers America, an agency that provides nonmedical services, mostly to Medicaid enrollees who are disabled. \u201cOur waiting list is over 200 folks at this time and grows daily,\u201d she wrote in an email. \u201cWe could hire 500 [direct care workers] tomorrow and still need more.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another Pennsylvania agency that provides nonmedical services, Angels on Call, is giving priority for care to people who are seriously compromised and live alone. People who can turn to family or friends are often getting fewer services, said C.J. Weaber, regional director of business development for Honor Health Network, which owns Angels on Call.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cMost clients don\u2019t have backup,\u201d she said.<\/span><\/p>\n<blockquote><p><b>Families are doing their best to fill the gaps in home care.<\/b><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">This is especially true of older adults with serious chronic illnesses and paltry financial resources who are socially isolated\u2014a group that\u2019s \u201cdisproportionately affected\u201d by the difficulties in accessing home health care, said <\/span><a href=\"https:\/\/www.medschool.umaryland.edu\/profiles\/Falvey-Jason\/\"><span style=\"font-weight: 400;\">Jason Falvey<\/span><\/a><span style=\"font-weight: 400;\">, DPT, an assistant professor of physical therapy and rehabilitation science at the University of Maryland School of Medicine.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many agencies are focusing on patients being discharged from hospitals and rehab facilities. These patients, many of whom are recovering from COVID, have acute needs, and agencies are paid more for serving this population under complicated Medicare reimbursement formulas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cPeople who have long-term needs and a high chronic disease burden, [agencies] just aren\u2019t taking those referrals,\u201d Falvey said.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead, families are filling gaps in home care as best they can.<\/span><\/p>\n<p><a href=\"https:\/\/atiadvisory.com\/our-team\/anne-tumlinson\/\"><span style=\"font-weight: 400;\">Anne Tumlinson<\/span><\/a><span style=\"font-weight: 400;\">, founder of ATI Advisory, a consulting firm that specializes in long term care, was shocked when a home health nurse failed to show up for two weeks in December after her father, Jim, had a peripherally inserted central catheter put in for blood cell transfusions. This type of catheter, known as a PICC line, requires careful attention to prevent infections and blood clots and needs to be flushed with saline several times a day.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cNo show from nurse on Friday, no call from agency,\u201d Tumlinson wrote on LinkedIn. \u201cToday, when I call, this 5 star home health agency informed me that a nurse would be out SOMETIME THIS WEEK. Meanwhile, my 81 year old mother and I watched youtube videos this weekend to learn how to flush the picc line and adjust the oxygen levels.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tumlinson\u2019s father was admitted to the hospital a few days before Christmas with a dangerously high level of fluid in his lungs. He has myelodysplastic syndrome, a serious blood disorder, and Parkinson\u2019s disease. No one from the home health agency had shown up by the time he was admitted.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because her parents live in a somewhat rural area about 30 minutes outside Gainesville, FL, it wasn\u2019t easy to find help when her father was discharged. Only two home health agencies serve the area, including the one that had failed to provide assistance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe burden on my mother is huge: she\u2019s vigilantly monitoring him every second of the day, flushing the PICC line and checking his wounds,\u201d Tumlinson said. \u201cShe\u2019s doing everything.\u201d<\/span><\/p>\n<blockquote><p><b>Many nursing homes are so understaffed that they can\u2019t take new patients.&nbsp;<\/b><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">Despite growing needs for home care services, the vast majority of pandemic-related, federal financial aid for health care has gone to hospitals and nursing homes, which are also having severe staffing problems. Yet all the parts of the health system that care for older adults are interconnected, with home care playing an essential role.<\/span><\/p>\n<p><a href=\"https:\/\/nursing.nyu.edu\/directory\/faculty\/abraham-brody\"><span style=\"font-weight: 400;\">Abraham Brody<\/span><\/a><span style=\"font-weight: 400;\">, PhD, associate professor of nursing and medicine at New York University, explained these complex interconnections: when frail older patients can\u2019t get adequate care at home, they can deteriorate and end up in the hospital. The hospital may have to keep older patients for several extra days if home care can\u2019t be arranged upon discharge, putting people at risk of deteriorating physically or getting infections and making new admissions more difficult.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When paid home care or help from family or friends isn\u2019t available, vulnerable older patients may be forced to go to nursing homes, even if they don\u2019t want to. But many nursing homes don\u2019t have enough staffers and can\u2019t take new patients, so people are simply going without care.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Patients with terminal illnesses seeking hospice care are being caught up in these difficulties as well. Brody is running a research study with 25 hospices, and \u201cevery single one is having staffing challenges,\u201d he said. Without enough nurses and aides to meet the demand for care, hospices are not admitting some patients or providing fewer visits, he noted.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before the pandemic, hospice agencies could usually guarantee a certain number of hours of help after evaluating a patient. \u201cNow, they really are not able to guarantee anything on discharge,\u201d said Jennifer DiBiase, MSW, palliative care social work manager at Mount Sinai Health System in New York City. \u201cWe really have to rely on the family for almost all hands-on care.\u201d<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p><span style=\"font-weight: 400;\">Frail older adults are finding it harder than ever to get paid help amid acute staff shortages at home health agencies.<\/span><\/p>\n<div class=\"read-more\"><a href=\"http:\/\/78.142.243.82\/~silvercentury\/2022\/10\/the-struggle-to-find-home-health-care\/\">Read more <span class=\"screen-reader-text\">The Struggle to Find Home Health Care<\/span><span class=\"meta-nav\"> &#8250;<\/span><\/a><\/div>\n<p><!-- end of .read-more --><\/p>\n","protected":false},"author":41,"featured_media":7086,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":null,"_FSMCFIC_featured_image_hide":null,"footnotes":""},"categories":[49,4,20],"tags":[],"class_list":["post-7085","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-issues-in-aging","category-supports"],"cc_featured_image_caption":{"caption_text":"","source_text":"","source_url":""},"wps_subtitle":"Many families are in a bind because health workers are in short supply","_links":{"self":[{"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/posts\/7085","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/comments?post=7085"}],"version-history":[{"count":2,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/posts\/7085\/revisions"}],"predecessor-version":[{"id":7329,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/posts\/7085\/revisions\/7329"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/media\/7086"}],"wp:attachment":[{"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/media?parent=7085"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/categories?post=7085"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/78.142.243.82\/~silvercentury\/wp-json\/wp\/v2\/tags?post=7085"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}